Jaclyn Piatak

Jaclyn Piatak

Professor
Political Science and Public Administration
704-687-7340
445B Fretwell

Professor, Department of Political Science and Public Administration
Professor, Public Policy Doctoral Program
Research Fellow, Center for Organizational Research and Design, Arizona State University

Faculty Website

Research Interests: Social Capital and Political Engagement; Policy Implementation; Public Management; Social Policy; Cognitive and Psychological Influences in the Policy Process; Gender, Race, and Policy

Her research interests include public and nonprofit management, volunteering, human resource management, and social policy. More specifically, her work examines how organizations interact to deliver public services, how job sector relates to individual outcomes and behaviors, and issues in human resource management, particularly related to employment dynamics and equity and inclusion. Her research appears in top journals, such as the Journal of Public Administration Review and Theory and Nonprofit and Voluntary Sector Quarterly, and her co-authored book, Occupational Labor Shortages: Concepts, Causes, Consequences, and Cures.

Dr. Piatak’s professional experience includes working in the federal government at the Occupational Safety and Health Administration, U.S. Department of Labor, and the Corporation for National and Community Service. She received a Doctoral Fellowship from the Association for Research on Nonprofit Organizations & Voluntary Action (ARNOVA) and two Secretary’s Exceptional Achievement Awards and a Recovery and Reinvestment Act Award from her work at the U.S. Department of Labor.

Degrees

  • PhD in Public Administration, American University
  • MPP, The Johns Hopkins University
  • BA in Political Science, Providence College

Recent Publications:

  • Piatak, J. S., Douglas, J. W., & Raudla, R. (2020). The role perceptions of government professionals: The effects of gender, educational field, and prior job sector. Public Management Review, 22(10), 1515-1534.
  • Maestas, C., Chattopadhyay, J., Leland, S., & Piatak, J. (2020). Fearing food: The influence of risk perceptions on public preferences for uniform and centralized risk regulation. Policy Studies Journal, 48(2), 447-468.
  • Piatak, J. S., Sowa, J. E., Jacobson, W. S., & McGinnis Johnson, J. (2020). Infusing public service motivation (PSM) throughout the employment relationship: A review of PSM and the human resource management process. International Public Management Journal, 24(1), 86-105.
  • Piatak, J. S., & Holt, S. B. (2020). Prosocial behaviors: A matter of altruism or public service motivation?. Journal of Public Administration Research and Theory, 30(3), 504-518.
  • Nelson, A., & Piatak, J. (2021). Intersectionality, leadership, and inclusion: How do racially underrepresented women fare in the federal government?. Review of Public Personnel Administration, 41(2), 294-318.
  • Piatak, J., & Mikkelsen, I. (2021). Does social media engagement translate to civic engagement offline?. Nonprofit and Voluntary Sector Quarterly, 50(5), 1079-1101.
  • Piatak, J. S., & Pettijohn, S. L. (2021). Within source diversification when the going gets tough: Examining alterations to human service nonprofit funding by levels of government. Journal of Health and Human Services Administration, 44(1), 45-66.
  • Piatak, J. S., & Holt, S. B. (2021). Public service motivation and public opinion: Examining antecedents and attitudes. Cambridge University Press.
  • Piatak, J. S., & Pettijohn, S. L. (2021). Government-nonprofit funding relationships in human services: Differences in cost-reimbursement and fixed-cost agreements. Journal of Strategic Contracting and Negotiation, 5(3), 131-152.
  • Leland, S., Mohr, Z., & Piatak, J. (2021). Accountability in government contracting arrangements: Experimental analysis of blame attribution across levels of government. The American Review of Public Administration, 51(4), 251-262.
  • Leland, S., Chattopadhyay, J., Maestas, C., & Piatak, J. (2021). Policy venue preference and relative trust in government in federal systems. Governance, 34(2), 373-393.
  • Piatak, J., & Holt, S. (2022). Public Service Motivation and Public Opinion: Examining Antecedents and Attitudes (Elements in Public and Nonprofit Administration). Public Administration, 100(2), 451-453.
  • Piatak, J. (2022). Employee motivation across job sectors. In Research Handbook on Motivation in Public Administration (pp. 122-136). Edward Elgar Publishing.
  • McDonald, J., & Piatak, J. (2022). Penalties for going against type: How sexism shapes voters’ perceptions of candidate character. Behavioral Science & Policy, 8(2), 47-56.
  • Mohr, Z., Olivares, A., & Piatak, J. (2022). Fostering Inclusive Museums: A Conjoint Experiment on Representation and Inclusionary Practices. In Academy of Management Proceedings (Vol. 2022, No. 1, p. 13452). Briarcliff Manor, NY 10510: Academy of Management.
  • Piatak, J., Mohr, Z., & McDonald, J. (2022). Rule formalization, gender, and gender congruence: Examining prosocial rule breaking for internal and external stakeholders. International Public Management Journal, 25(4), 566-584.
  • Olivares, A., & Piatak, J. (2022). Exhibiting inclusion: An examination of race, ethnicity, and museum participation. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 33(1), 121-133.
  • Piatak, J., McDonald, J., & Mohr, Z. (2022). The role of gender in government and nonprofit workplaces: An experimental analysis of rule compliance and supervisor trust. Public Administration Review, 82(3), 556-569.
  • Piatak, J. S., & Holt, S. B. (2023). Disentangling altruism and public service motivation: who exhibits organizational citizenship behaviour?. In Public Service Motivation (pp. 1-25). Routledge.
  • Chattopadhyay, J., & Piatak, J. (2023). Do opinions of policy target population deservingness correlate to public service motivation? Insights from Medicaid. The American Review of Public Administration, 53(1), 3-22.
  • Prince, W., & Piatak, J. (2023). By the volunteer, for the volunteer: Volunteer perspectives of management across levels of satisfaction. Nonprofit and Voluntary Sector Quarterly, 52(5), 1191-1209.
  • Piatak, J. (2023). Do sociocultural factors drive civic engagement? An examination of political interest and religious attendance. In Nonprofit Policy Forum (Vol. 14, No. 2, pp. 185-204). De Gruyter.
  • Holt, S. B., & Piatak, J. S. (2023). Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour. Public Management Review, 25(12), 2370-2401.
  • Piatak, J. (2023). Digital divide. In Elgar Encyclopedia of Nonprofit Management, Leadership and Governance (pp. 165-168). Edward Elgar Publishing.
  • Piatak, J. S., & Carman, J. G. (2023). Unpacking the volunteer experience: The influence of volunteer management on retention and promotion of the organization. Journal of Public and Nonprofit Affairs, 9(3), 278-296.
  • Hamidullah, M. F., Piatak, J. S., & Chen, Y. (2024). DEI and human resources management. In Handbook on Diversity, Equity, and Inclusion in Public Administration (pp. 125-144). Edward Elgar Publishing.
  • Piatak, J. S., & Sowa, J. E. (2024). Volunteer Management: A Strategic Approach. Routledge.
  • Mohr, Z., Olivares, A., & Piatak, J. (2024). Are public spaces welcoming to all? A conjoint experiment on cultural representation and inclusionary practices in museums. Public Administration, 102(3), 841-859.
  • Piatak, J., & Jensen, C. (2024). Public values and sector service delivery preferences: Public preferences on contracting from simple to complex human services. Public Administration Review, 84(5), 948-965.
  • Mohr, Z., McDonald, J., Piatak, J., & Leland, S. (2024). Is government escaping blame? the effect of contracting and victim attributes in a prisoner transportation experiment. Public Management Review, 26(11), 3082-3103.
  • Piatak, J. S., T. Mohr, Z., & Leland, S. M. (2024). Blame dynamics across the organizational hierarchy and sectors: How a staffing shortage and ownership shape blame for nursing homes in crisis. International Public Management Journal, 27(1), 18-37.
  • Jensen, C., & Piatak, J. (2024). Public service motivation and trust in government: An examination across the federal, state, and local levels in the United States. The American Review of Public Administration, 54(2), 107-118.
  • Boyd, N. M., & Piatak, J. (2025). Testing the conceptual boundaries of public service motivation and sense of community responsibility: prosocial actions in community and political engagement. Public Management Review, 1-21.
  • Piatak, J., McDonald, J., Portillo, S., & Mohr, Z. (2025). Race, gender, and rules: How intersectionality and congruence shape leadership perceptions. International Public Management Journal, 1-15.
  • Pierson-Bonin, R., & Piatak, J. (2025). Making Sense of Gender Equality in the Public Sector: Do Economic Downturns and Recovery Impact Social Equity in the Workplace?. In Making Sense of Identity and Equity in Public Sector Workplaces (pp. 191-206). Routledge.